Privacy Policy

1. Information We Collect

Information You Provide Directly

When you engage with Progress Media Group Inc. or any of our subsidiary brands, we may collect information that you voluntarily provide, including:

• Full name, email address, phone number, and mailing address
• Business name, job title, and industry
• Payment and billing information
• Communications you send to us (emails, form submissions, chat messages)
• Content you submit through our websites, including reviews and testimonials

Information Collected Automatically

When you visit any of our websites or interact with our digital properties, we automatically collect certain technical information, including:

• IP address, browser type, operating system, and device identifiers
• Pages visited, time spent on pages, and referring URLs
• Click-through data, search queries, and interaction patterns
• Geolocation data (city/region level)

Information from Third Parties

We may receive information about you from third-party platforms such as advertising networks, analytics providers, CRM systems (including HubSpot), social media platforms, and business directories relevant to the industries we serve.

2. How We Use Your Information

Progress Media Group and its subsidiary brands use the information we collect for the following purposes:

• Service Delivery: To provide, manage, and improve our digital marketing services including SEO, PPC management, social media advertising, web design, email marketing, content marketing, media creation, HubSpot CRM implementation, marketing automation, and AI-driven optimization.
• Communication: To respond to your inquiries, send service-related updates, and provide customer support across all subsidiary brand interactions.
• Marketing: To send you promotional materials, newsletters, and offers related to our services, with your consent where required by law.
• Analytics & Improvement: To analyze website performance, understand user behavior, and improve our services and digital properties.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Security: To detect, prevent, and address fraud, abuse, and security issues.

3. Information Sharing & Disclosure

We do not sell your personal information to third parties. We may share your information in the following limited circumstances:

• Subsidiary Brands: Information may be shared among Progress Media Group’s subsidiary marketing agencies and service brands to provide integrated services and a seamless client experience.
• Service Providers: We work with trusted third-party vendors who assist us in operating our business, including hosting providers, payment processors, analytics services, CRM platforms, and email delivery services. These providers are contractually obligated to protect your data.
• Legal Requirements: We may disclose information when required by law, court order, subpoena, or government request, or to protect the rights, property, or safety of Progress Media Group, our clients, or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Cookies & Tracking Technologies

Our websites use cookies, pixels, and similar tracking technologies to enhance your experience and gather analytical data. These include:

• Essential Cookies: Required for basic website functionality such as navigation, security, and session management.
• Analytics Cookies: Help us understand how visitors interact with our sites using services such as Google Analytics.
• Advertising Cookies: Used to deliver relevant ads and measure the effectiveness of our advertising campaigns across platforms including Google Ads and Meta (Facebook/Instagram).
• Functionality Cookies: Remember your preferences and settings to improve your experience on return visits.

5. Data Security

We take the protection of your information seriously and implement industry-standard technical and organizational measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), secure server infrastructure, access controls, and regular security assessments.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to continuously improving our safeguards.

6. Third-Party Services & Links

Our websites and marketing materials may contain links to third-party websites, platforms, or services that are not operated or controlled by Progress Media Group. These include but are not limited to social media platforms, advertising networks, analytics providers, and partner websites.

We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you interact with through our properties.

7. Your Rights & Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we update or correct inaccurate information.
• Deletion: Request that we delete your personal information, subject to legal obligations and legitimate business needs.
• Opt-Out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in any email or by contacting us directly.
• Data Portability: Where applicable, request your data in a structured, commonly used, machine-readable format.
• Restriction: Request that we limit the processing of your personal information under certain circumstances.

California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete, and the right to opt out of the sale or sharing of personal information. We do not sell your personal information.

GDPR (European Users)

If you are located in the European Economic Area (EEA) or the United Kingdom, you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectification, erasure, data portability, and the right to object to or restrict processing. To exercise these rights, please contact us using the details below.

8. Children’s Privacy

Our services are designed for businesses and are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take prompt steps to delete that information. If you believe a child has provided us with personal data, please contact us immediately.

9. Data Retention

We retain your personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. When we make material changes, we will post the updated policy on this page with a revised effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: